Ratchet Hoodie

Shipping Policy

All in-stock orders are processed and shipped within 2–5 business days after purchase. Most orders arrive within 2–3 business days, but delays may occur due to high demand, holidays, or unforeseen circumstances.

Once your order has shipped, you will receive a tracking number via email. Coppermine is not responsible for lost or stolen packages after they have been marked as delivered. If an issue arises, please contact your local postal service first before reaching out to us.

If your package is returned due to an incorrect address or failure to collect, you may be responsible for additional shipping fees.

International orders may be subject to customs fees, duties, or taxes, which Coppermine is not responsible for.

Returns & Exchanges

All sales are final. However, we do make exceptions in certain cases:

• If you receive a defective or incorrect item
• If the item is damaged upon arrival

If you believe your order qualifies for an exception, please contact us within 7 days of receiving your order at coppermine@coppermine.is. Please provide your order number and clear photos of the issue, and we will work with you to find a solution.

We do not accept returns or exchanges for sizing issues, change of mind, or general wear-and-tear. Please review size charts carefully before purchasing.

Need Help?

If you have any questions or issues, you can email us at coppermine@coppermine.is or send us a message on Instagram at @coppermine.rvk. We’ll do our best to assist you.